Frequently Asked Questions

  • Do you have free parking?

    Yes we have free parking at our furniture store in Durango.
  • Do you offer a warranty on your furniture?

    All furniture manufacturers we carry offer at least a one year warranty.
  • Do you offer an extended warranty on furniture?

    We offer the Guardian 5 year furniture protection plan. Ask your sales associate about extended warranties when you visit Matlock Furniture.
  • Do you deliver furniture or mattresses? Is there a charge?

    Yes, starting at $40, and varies depending on the number of furniture and/or mattress pieces you purchase, along with your delivery address. Please see our delivery page for more information.
  • Do you have furniture financing or mattress financing plans?

    Yes, Matlock Furniture offers special financing up to 24 months, based on credit application approval. Please see store for details and special extended financing terms or visit our financing information page.
  • What is your return policy on furniture?

    Furniture returns are available up to 5 days from the date of purchase on in-stock items. Custom order furniture is not eligible for returns, all sales are final.
  • What is your return policy on mattresses?

    You can find all the information on Mattresses, including the Return Policy on the Mattress Guarantee Page.